Mango Storage UK FAQS

Q: How long has Mango Storage been in the storage business?
A: The Mango Storage management team has a combined 40 years experience in the storage industry.

Q: How do you keep my items safe?
A: The security of your items are important to Mango Storage. We have implemented a number of strategies to protect your valuables.

Our state-of-the-art facilities offer the following:

On-site CCTV cameras monitor all activity and run continuously.
Overnight security staff on-site for added protection and assistance.
Intruder protection.
Fire alarm protection.
Security Guards.
Red Care alarms.
Steel grilles and bars with padlocks on warehouse doors.

Q: How do you know where my items are at all times?
A: The Mango Storage moving team transports your contents using our fleet of vehicles, fully equipped with satellite tracking systems to track your items every step of the way. We never use or recommend subcontracted vehicles or staff for the collection and delivery of your property. However, if you prefer you are welcome to move your own contents into our storage yourself or use the services of another company for this.

Q: Can you service my location?
A: Mango Storage has many locations to serve you throughout London. With depots in both north and south west London and a warehouse on the Oxford / Gloucester borders, it is easy to find a convenient location. Please view our location page or call us at 0844 880 5010 to determine the most convenient Mango Storage solution for you.

Q: Do I have to use all of your services?
A: At Mango Storage we provide you with a complete storage solution including packing, loading, transporting, and storing your items. Please feel free to use our services in any way that complements your own personal circumstances. We will be more than happy to customize a solution that is perfect for you.

Q: Can I deliver my items myself?
A: At Mango Storage we put top priority in helping to make your move effortless. We never use or recommend subcontracted vehicles or staff for the collection and delivery of your property. However, if you prefer you are welcome to move your own contents into our storage yourself or use the services of another company for this.

Q: Can you pack, load, transport, and store my valuables?
A: Mango Storage is your one stop shop for all of your moving and storing needs. We can do as little or as much as you like.

Q: How do I access my items?
A: At Mango Storage, we make it easy for you to access your items. We give you two options. Mango Storage can conveniently deliver all or part of your storage contents to you. Mango Storage can arrange a unit inspection and you can personally visit our depot in Park Royal, London. Please call us at 0844 880 5010 to arrange for access to your items in storage.

Q: What size storage unit do I need?
A: Give Mango Storage a call today at 0844 880 5010 and we will be able to estimate exactly how many crates or boxes you need and arrange for Collection and Delivery. You can also use our helpful estimate tool to receive a Live Online Quote now.

Q: How do I pay for my storage?
A: At Mango Storage we strive to provide you with a complete storage solution that is secure, accessible, simple, and cost-effective. You will receive a monthly invoice and the total will be deducted via direct debit.

Q: What kinds of locks are used on the warehouses?
A. Mango Storage takes security very seriously. We have steel grilles and bars with padlocks on the warehouse doors.

Q: Do you offer destruction of archives upon request?
A: Mango Storage offers destruction of archives upon request. Our paper shredding service consists of shredding and disposal and includes a certificate of shredding.

Q: How are the individual units protected?
A: Each unit has a seal which is not broken until the items are moved out of storage. Any time you request access to your items, a new seal will be used.

Q: Do you provide both short and long term storage?
A: Mango Storage offers both short and long term storage to fit your needs. We define long term storage as longer than six months.

Q: Are there any items that are prohibited?
A: Flammable, perishable, or illegal items are not permitted at Mango Storage. Please view the list of prohibited items not suited for storage.

Read what our customers have to say about Mango Storage services on our testimonials page.